FAQs

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Shipping times?

Looking for an order update? All processing times can be located within the product descriptions.

Fine art prints: 3-7 days - Straight from the studio
Canvas prints: 11-21 days - Straight from the printer
Originals: 3-10 days to prepare for shipment and make sure everything is absolutely perfect! - Straight from the studio

No matter if the artwork is coming from me or my printer, we will ensure it is sent to you as quickly as possible.

Once dispatched, an email will be sent to the email you provided at checkout with tracking information.

Do you ship worldwide?

Yes. However, if for any reason your country is not listed in the shipping destinations, or you have extra information for customs, please do get in touch via the contact page.

Where can I find my order confirmation?

Your order confirmation will be sent to you via email to the email address you provided at checkout.

Will my print be hand-signed?

My fine art prints on paper are hand-signed by me in the studio.

Canvas prints are not signed.

Can I commission an artwork?

Yes, I am currently open for commissions. Please get in touch via the contact page to let me know your vision.

Art for a cause - charity work

I would be honoured to contribute work to your charity event. Please email me through the contact page or send a message to felicitysouterart@gmail.com with information on your request.

Refunds & Exchanges

In the unlikely event that you are unhappy with your artwork, please get in touch via the contact page or send an email to felicitysouterart@gmail.com