FAQs

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Shipping times?

Gallery Wall Sets: 3-10 working days. I carefully frame and wrap the artwork for shipment and make sure everything is absolutely perfect! All paintings are handled by me and sent straight from the studio.

Once dispatched, an email will be sent to the email address you provided at checkout with tracking information.

Do you ship worldwide?

Yes, I ship original paintings worldwide.

However, sadly I am no longer able to ship art prints to the EU or Northern Ireland due to the new GPSR regulations

Where can I find my order confirmation?

Your order confirmation will be sent to you via email to the email address you provided at checkout.

How will my artwork be sent?

Your artwork will be packaged securely using art-safe materials to ensure safe shipping.

Can I commission an artwork?

Yes, my commissions are currently open. Learn more about the process on my commissions page Fill out the form or email me directly at hello@felicitysouterart.com to get started.

Can I customise the artwork I'm buying?

Yes, I am always open to making changes to suit my customers.

Please get in touch via the contact page or send an email to hello@felicitysouterart.com

Please note: These changes will make the item ineligible for returns.

How do I hang my artwork?

Each painting in the gallery wall sets comes ready to hang with D-rings and hanging cord already attached.

However, if you don't want to drill holes in your walls, another option is to use Command Strips. Use a cross-head screwdriver to remove the D-rings and attach the strips to the back of the frames.

Will my print be hand-signed?

My fine art prints on paper are all hand-signed by me in the studio. You can also choose for them to be hand-finished with texture and metal leaf details to look like an original.

Art for a cause - charity work

I would be honoured to contribute work to your charity event, if possible. Please email me through the contact page or send an email to hello@felicitysouterart.com with information on your request.